Terms of Use
Effective: October 7, 2025
Thank you for visiting the Transportation Corridor Agencies’ (“TCA”) website, www.thetollroads.com (the “Website”). Use of the Website, its content and the services or functionality, including, but not limited to, any information, photographs, maps, user account registration, payments, customer communications, project bidding, links to third party websites or downloadable content, promotional material, (collectively, the “Services”) is governed by these Terms and Conditions stated herein and the Privacy Policy which is incorporated by reference herein (collectively, the “Terms”).
BY USING THE WEBSITE AND ITS SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THE MOST CURRENT VERSION OF THE TERMS, WHICH SUPERSEDES ALL PREVIOUS VERSIONS, THEN YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE OR ANY OF ITS SERVICES. TCA RESERVES THE RIGHT TO CHANGE THE TERMS AT ANY TIME AND WITHOUT NOTICE TO YOU.
1. Authorized Users. TCA offers the Services listed on this site assuming all users are at least 18 years of age or old and reside in the United States, or any of its territories or possessions. By accepting the Terms provided herein, and using the Services of this Website, the user represents and warrants that they are of legal age to form a binding contract and meet all requirements to be an authorized user of the Website. If a one does not meet the requirements listed herein, they must not access or use this Website.
2. Permitted Uses. The rights granted to you under these Terms are limited to accessing and displaying or otherwise utilizing the Website and Services. The Website and Services are available as a resource for your personal, non-commercial use, not intended for or directed towards commercial advantage or monetary compensation and may not be used as a part of any advertisement, promotion or other commercial endeavor. You shall not change, tamper, dismantle, augment, misrepresent, modify, reproduce, redistribute, or frame any of the content contained on the Website, or received via the use of the Services, without the advanced, written consent of TCA and any relevant third party affiliates, provided, however, that you may print and download portions of material from the different areas of the Website solely for your own non-commercial use provided that you agree not to change or delete any trademark, copyright or proprietary notices from the materials. You shall not use the Website and/or Services in any way that causes detriment or disruption to the Website or TCA. You agree that access to and use of the Website and Services is subject to these Terms, prohibiting unauthorized redistribution and publication and requiring protection of TCA’s Intellectual Property rights, as further defined below.
You acknowledge TCA as the owner of the Website and provider of the Services, and in no event shall you claim ownership of the content received via your use of the Website and/or Services. You agree to comply with all applicable laws and regulatory requirements in relation to your receipt and use of the Website and Services. You shall not have any rights to assign, transfer or convey this agreement to any third party.
You may sign up to create a Customer Account while accessing and using the TCA Website and Services. The Customer Account allows you access to use certain portions of the Services, including without limitation, FASTRAK® toll collection and payment services. The Customer Account is subject to the FasTrak® License Agreement (“Account License Agreement”). The Account License Agreement and TCA Privacy Policy are provided to you as part of and as a condition of signing up for the Customer Account before you are able to utilize the relevant Services. You should read and understand the Account License Agreement and The TCA Privacy Policy, a copy of which will be made available to you with your FASTRAK® License Agreement, before signing up for an account or using any Customer Account features or services.
TCA processes payments of both users with Customer Accounts and guest users of the TCA Services, App, and Website. You may issue payments to TCA for your use of The Toll Roads via the Website’s secure payment portal. Once issued, payment of your toll invoice is processed by TCA on your behalf and then credited to you. You agree to pay all fees or charges issued to your vehicle or rental vehicle in accordance with the fees, charges, and billing terms in effect at the time an invoice was created.
Toll invoices are due and payable immediately. Fees are based on the road you will drive, your entry point, your exit point, how you will pay and the number of axles on your vehicle. You can pay the full invoice amount which includes any applicable fees and taxes using one of the accepted payment methods. Your obligation to pay for a toll invoice is satisfied when TCA has received the payment in full.
By using TCA’s secure payment portal, you authorize TCA to (1) verify your payment method by obtaining a pre-authorization, charging a nominal fee or through other verification means, and (2) on verification, charge your payment method for your toll invoice.
Once a payment has been made it cannot be cancelled. We do not accept any responsibility for refusal or reversal of payments, which shall be a matter between you and your credit card issuer.
TCA has no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the services or for loss of data or information caused by factors beyond our control.
You shall not send scripted, automated or otherwise programmed queries of any sort to the Website without express written permission in advance from TCA.
3. Intellectual Property. All content accessible via the Website and its Services, including all logos, maps, text, images, audio, video, feeds, databases and software, as well as the collection, arrangement, assembly and presentation of the Website’s pages, are the sole and exclusive property of TCA or its content suppliers and/or licensors and are protected by copyright laws. You may not use the TCA logo, map or any other content from the Website or Services in any work, publication, website, document or other medium without advanced, written permission from TCA. The TCA logo and the designations, including but not limited to, THE TOLL ROADS® logo, FASTRAK®, FASTRAK FLEX®, are all registered trademarks of TCA (collectively with any future trademarks used or registered by TCA, the “TCA Marks”). The TCA Marks may not be used in connection with any non-TCA product or service in any manner that is likely to cause confusion among customers. Other products, services or company names used on the Website may be trademarks of their respective owners.
You further acknowledge and agree that TCA, or its content suppliers and/or licensors, own all right, title and interest in and to all intellectual property contained in and/or used via the Website and/or Services including without limitation, any and all patents, know-how, trademarks, service marks, copyrights, database rights, rights in commercial or technical information, or any other rights in any invention, discovery or process, as well as any other intellectual property rights, whether registered or unregistered, and including applications for the grant of any such rights and all rights or forms or protection having equivalent or similar effect in each case in the United States and anywhere else around the world. You shall not acquire any right, title, or interest in or to the Website, the Services or any content contained or provided therein.
4. Termination. TCA shall have the right in its sole discretion to terminate your use of the Website and Services if you are found to have used the Website and/or Services in a manner inconsistent with these Terms. In addition, TCA may change, suspend or discontinue all or any aspect of the Website or Services, including its availability, at any time, and may suspend or terminate your use of the Services at any time and for any reason.
5. Changes to Terms. TCA reserves the right to revise these Terms and will attempt to notify users of this site of any changes at TCA’s discretion. Regardless, it is the user’s sole responsibility to regularly review the Terms for any changes as all changes are effective once posted on this Website. Use of the Services following any change to the Terms will be deemed an acceptance of such Terms. Any such changes, modifications or alterations to these Terms may affect your use of the Website without any liability or responsibility of TCA.
6. No Resulting Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and TCA as a result of these Terms & Conditions or your use of this Website. You shall not represent yourself as TCA or an agent or partner of TCA or make any representations, warranties or guarantees to third parties with respect to the Services.
7. Software Provided. TCA makes certain software products (“Software”) available via the Website and/or the Services. Although you may use the software, you may not reproduce or redistribute it. The Software is subject to the specific Software License Agreement (“SLA”) that accompanies its distribution. You should read and understand the SLA of any Software before downloading or using such Software.
8. Links to Third-Party Sites. Some links on the Website take you to third-party websites that are not under the control of TCA. Accordingly, TCA is not responsible for any content found on any third-party website. Through your continued use of this Website, you acknowledge that TCA is providing these links as a convenience, and in doing so does not imply support or endorsement of any kind.
9. Language Disclaimer. The Toll Roads website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation; however, no automated translation is perfect nor is it intended to replace human translators. If there are any areas in which two languages contrast from one another in meaning, please refer to the English version of the Toll Roads website as this is the official, and binding, version of the site. Any other translation of this site is not binding and has no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, refer to the English version of the website which is the official version.
10. Confidentiality. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your user ID, username or password, and for all activity that occurs under your account as a result of your failing to keep this information secure and confidential. To ensure your security, never divulge your user ID, username or password or account information to anyone. You agree to notify TCA immediately of any unauthorized use of your account or password, or any other breach of security.
11. Jurisdiction. The Website and, Services are created, controlled and provided by TCA in the State of California, United States of America. Any lawsuit arising from or related to this Agreement shall be brought exclusively before the United States District Court for the Central District of California, and you hereby consent to the jurisdiction of any such court.
12. Limitations of Liability and Indemnification. By using any services provided by TCA, you agree that in no event will TCA, its officers, employees, agents, affiliates, licensees and web hosting services be liable for any direct or indirect, incidental, special or consequential damages as a result of your accessing the website and using any of the services available. Your sole remedy for any breach or default of this Agreement by TCA shall be a return of any fees paid to TCA for any services provided under this Agreement. You indemnify and agree to defend and hold harmless TCA its their officers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of thetollroads.com, including any breach by you of the Terms contained in this Agreement. You agree to bear the entire risk as to quality, accuracy or performance of the Website or Services.
13. Disclaimer of Warranties. ALTHOUGH TCA MAKES EVERY EFFORT TO ENSURE THE INFORMATION PRESENTED ON THE WEBSITE AND VIA THE USE OF THE SERVICES IS TRUTHFUL AND ACCURATE, THE WEBSITE AND ITS SERVICES ARE PROVIDED ON AN “AS IS” AND “WITH ALL FAULTS” BASIS. TCA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION, CONTENT, ACCURACY, SUFFICIENCY OR COMPLETENESS OF THIS WEBSITE, THE SERVICES OR ANY OTHER WEBSITE TO WHICH TCA HAS PROVIDED A LINK. TO THE FULLEST EXTENT PERMITTED BY LAW, TCA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH BY YOUR USE OF THIS WEBSITE AND/OR THE SERVICES YOU EXPRESSLY AGREE ARE WAIVED.
14. Dispute Resolution. THE PARTIES HERETO, ON BEHALF OF THEMSELVES AND THEIR HEIRS, EXECUTORS, ADMINISTRATORS, SUCCESSORS AND ASSIGNS, AGREE THAT ANY SUIT, ACTION, DISPUTE OR PROCEEDING, WHETHER BY CLAIM OR COUNTERCLAIM, BROUGHT OR INSTITUTED BY OR AGAINST ANY PARTY HERETO OR ANY HEIR, EXECUTOR, ADMINISTRATOR, SUCCESSOR OR ASSIGN OF ANY PARTY HERETO, ARISING OUT OF, CONCERNING OR IN ANY WAY RELATING TO THIS SUBSCRIPTION AGREEMENT OR THE USE OF THE SERVICES PROVIDED BY THIS WEBSITE, OR ANY FACTS OR CIRCUMSTANCES IN WHICH THE USER’S USE OF TCA’S ONLINE SERVICES IS INVOLVED IN ANY WAY, SHALL BE TRIED WITHOUT A JURY. EACH PARTY HEREBY KNOWINGLY, EXPRESSLY, VOLUNTARILY AND INTENTIONALLY WAIVES ITS RIGHT TO A JURY TRIAL IN ANY SUCH SUIT, ACTION, DISPUTE OR PROCEEDING, TO THE FULLEST EXTENT PERMITTED BY LAW.
15. Severability and Survival. If any provision of these Terms is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect as if these Terms had been executed without the invalid, illegal or unenforceable provision. The provisions of the “Jurisdiction”, “Limitations of Liability and Indemnification”, “Disclaimer of Warranties”, and “Dispute Resolution” sections above, including, without limitation, all provisions of these Terms that are necessary to give effect to those sections, shall survive the termination of these Terms.
16. Entire Agreement. These Terms, and all documents referred to herein, including the Privacy Policy, constitute the entire agreement between you and TCA and govern your use of the Website and Services, superseding any prior agreements between you and TCA governing your use of the Website and Services.
17. Waiver. The failure of TCA to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of these Terms by TCA must be in writing and signed by an authorized representative of TCA.
18. Accessibility. TCA is committed to making the information on this Website accessible to everyone. If a user needs any additional assistance for accessing any documents or information on this Website, please email TCA at communications@thetollroads.com.
19. Notice for California Users. Under California Civil Code Section 1789.3, California users of the Website and/or Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210. The App is operated by the Transportation Corridor Agencies, 125 Pacifica, Suite 120, Irvine, CA 92618, (949) 727-4800.
20. Contact TCA. If you wish to provide any feedback, comments, or any other communications regarding these Terms of Use, or have any other general questions, please email TCA at communications@thetollroads.com.
